How do I book?
Please visit our booking website to book in.
What service do I book in for?
Bleached Rattler recommends hair packages that combine a number of our services for the best results and future longevity of your hair. We offer a complimentary consultation in salon.
Is there a wait time to book an appointment?
We recommend rebooking with every appointment to avoid wait times. Otherwise, we advise to book approximately 2 months in advance to book in with your preferred stylist. We sometimes have last minute cancellations so keep checking our Socials for availabilities. Alternatively, feel free to call or email us to see if we can fit you in.
What if I’m unhappy with my hair?
Please contact us ASAP! We offer adjustments for a Two-week period following the original appointment date. Adjustments are only provided by the original hairstylist. If you choose not to return to the salon and/or seek to go somewhere else the Adjustment is voided, and our salon is relieved of all liability. This includes colouring your own hair.
Change of mind will incur an extra fee for the correct service.
we offer NO REFUNDS.
What if I need to change or cancel my appointment?
Please note all of our online bookings require you to fill out your credit card information to secure your booking. Changes or cancellations within 24 hours of your appointment will incur a 50% of your service fee.
How long does an appointment usually take?
Depending on your service, appointments can take up to 4/5 hours maximum.
what Colours do you use? We use WELLA & REDKEN
What products do you use? We use MR SMITH, REDKEN,OLAPLEX & K18.
What products should I be using for my hair?
We recommend salon grade products to protect and nourish your hair, especially after lightening. We have a large variety of these products available in salon for purchase — please give us a call or Book in for consultation to chat about which products are best for you.
Do I need to confirm my booking?
YES! A text message will be sent out 3 days prior to your appointment where you can reply Y to confirm & N to cancel your booking.